Privacy Policy
Publication date: October 5, 2025
Contents
- 1. General Provisions
- 2. Data Controller
- 3. Personal Data We Process
- 4. Purposes of Processing
- 5. Legal Basis for Processing
- 6. Security Measures
- 7. Disclosure to Third Parties
- 8. Data Storage and Retention Period
- 9. Data Subject Rights
- 10. Cookies and Similar Technologies
- 11. Contact Details
- 12. Changes to this Policy
1. General Provisions
This Privacy Policy (hereinafter — “Policy”) defines the procedure for collecting, processing, and protecting personal data of users of the “Norm CRM” service (hereinafter — “Service”). By using the Service, you confirm your consent to this Policy. If you do not agree with its terms, please discontinue using the Service.
This Policy is developed in accordance with Federal Law of the Russian Federation No. 152-FZ “On Personal Data” and other applicable legal acts regulating personal data processing.
2. Data Controller
Personal data is collected and processed by Individual Entrepreneur Egor Vladimirovich Kamelev, OGRNIP 311784724500633, registered address: 21 Granichnaya St., Apt. 62, St. Petersburg, 197229, Russia (hereinafter referred to as the “Controller” or the “Entrepreneur”).
3. Personal Data We Process
- name or nickname;
- email address;
- password (stored in encrypted form);
- other data voluntarily provided by you (for example, support requests).
Technical (non-personal) data: IP address, browser and device information, cookies, access time and date, referrer URL, and usage statistics of the Service.
4. Purposes of Processing
- user registration and authentication;
- providing and improving Service functionality;
- sending technical notifications and responses to inquiries;
- compliance with Russian legislation and contractual obligations.
5. Legal Basis for Processing
- your consent to the processing of personal data;
- necessity for the performance of a contract (provision of the Service);
- compliance with legal obligations imposed on the Controller.
6. Security Measures
- data is processed using automated and/or manual methods;
- appropriate legal, organizational, and technical measures are applied to ensure security;
- access to personal data is restricted to authorized personnel only;
- passwords are stored as cryptographic hashes; connections are protected via HTTPS.
7. Disclosure to Third Parties
Personal data is not shared with third parties, except where such disclosure is necessary for the provision of the Service (for example, to payment providers) or where required by law. In such cases, third parties gain access only to the data necessary to perform their functions and are obligated to maintain confidentiality.
8. Data Storage and Retention Period
Personal data is stored in a form that allows identifying the data subject no longer than necessary for the purposes of processing, or until consent is withdrawn unless another legal basis applies. Upon achieving the processing goals, data will be deleted or anonymized.
9. Data Subject Rights
- to obtain information regarding the processing of their personal data;
- to request correction, blocking, or deletion of data in accordance with the law;
- to withdraw consent to the processing of personal data.
To exercise your rights, please contact the Controller using the contact details below. Responses will be provided within the time limits established by Russian law.
10. Cookies and Similar Technologies
We use cookies and similar technologies to ensure the proper functioning of the Service, analyze usage, and improve quality. You can manage cookies in your browser settings. Disabling cookies may affect the availability of certain features.
11. Contact Details
Individual Entrepreneur Egor Vladimirovich Kamelev
OGRNIP 311784724500633
Registered address: 21 Granichnaya St., Apt. 62, St. Petersburg, 197229, Russia
Email for inquiries: ekamelev@yandex.ru
12. Changes to this Policy
The Controller reserves the right to modify this Policy. The latest version is always available on this page. The new edition takes effect upon publication, unless otherwise stated.
Version: 20251005 · 2025-10-05